As a California resident, you have certain privacy rights – and Valence Bank is here to help

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Valence Bank is committed to protecting the privacy of our customers and is fully compliant with the California Consumer Privacy Act (CCPA). The CCPA is a comprehensive privacy law that gives California residents the right to know what personal information is collected about them, the right to delete that information, and the right to opt out of the sale of their personal information.

Here's what you need to know about the CCPA and how it affects your relationship with Valence Bank:

What is the CCPA?

The CCPA is a privacy law that was enacted by the state of California in 2018. It gives California residents the right to know what personal information is collected about them, the right to delete that information, and the right to opt out of the sale of their personal information.

What personal information does Valence Bank collect?

Valence Bank collects personal information that is necessary to provide financial products and services to our customers. This may include information such as your name, address, phone number, email address, and financial information. We may also collect information about your transactions and interactions with us.

How does Valence Bank use your personal information?

Valence Bank uses your personal information to provide financial products and services to you, as well as to maintain and improve our products and services. We may also use your personal information for marketing purposes, to comply with legal and regulatory requirements, and for other business purposes.

Do you have the right to opt out of the sale of your personal information?

Yes, under the CCPA, you have the right to opt out of the sale of your personal information. If you would like to exercise this right, you can do so by contacting us at the phone number or email address listed below.

How can you exercise your rights under the CCPA?

If you would like to exercise your rights under the CCPA, you can do so by contacting us at the phone number or email address listed below. You can also submit a request through our online privacy request form, which can be found on our website. When submitting a request, please be sure to provide us with your name, email address, and phone number so that we can properly identify you and fulfill your request.

Please note that we may need to verify your identity before fulfilling your request. This may include asking you to provide additional information or documentation to confirm your identity.

If you have any questions or concerns about the CCPA or your privacy rights, please do not hesitate to contact us. Our team is here to help and is committed to protecting your privacy.

Contact Information:

Phone: (888) 236-4473
Email: contact@valencebank.com
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