Discover the Valence Bank difference

About
About

55+
Years

A Trusted Bank With 55+ Years Of Excellence

Valence Bank is a community-focused financial institution dedicated to helping individuals and businesses reach their financial goals. Founded in 1971, we have a long history of serving our customers with personalized service and a commitment to excellence.


As a full-service bank, we offer a range of financial products and services, including personal and business checking and savings accounts, loans, credit cards, wealth management, and more. Our team of experienced professionals is here to help you with all of your financial needs and provide you with the highest level of service and support.


At Valence Bank, we believe in the power of community and are dedicated to supporting the growth and success of the communities we serve. Whether you're an individual or a business, we're here to help you achieve your financial dreams. Thank you for choosing Valence Bank.


  • Community-focused

    Valence Bank is a community-focused financial institution dedicated to supporting the growth and success of the communities we serve.

  • Personalized service

    At Valence Bank, we believe in the power of personalized service. Our team of experienced professionals is here to help you with all of your financial needs and provide you with the highest level of service and support.

  • Commitment to excellence

    At Valence Bank, we are committed to excellence in everything we do. From our products and services to our customer service, we strive to exceed our customers' expectations and help them achieve their financial goals.

  • Full-service bank

    As a full-service bank, we offer a range of financial products and services, including personal and business checking and savings accounts, loans, credit cards, wealth management, and more.

00 Star

average rating over 3,000+ reviews

00 %

Asset growth in the past 2 years

00 hours

Of community service in 2025

00 new products

Demonstrating our commitment to innovation

How We Approach Banking

Our Banking Philosophy

At Valence Bank, we believe that banking should be about more than just transactions and account balances. It's about building relationships and helping our customers achieve their financial goals. That's why we approach banking with a focus on personalized service and a commitment to excellence.


Whether you're an individual or a business, we understand that every customer has unique financial needs and aspirations. That's why we take the time to get to know you and understand your financial situation. From there, we work with you to develop a personalized plan to help you reach your financial goals.


From our full range of financial products and services to our team of experienced professionals, we have the resources and expertise to help you succeed. We are committed to being a partner in your financial journey and helping you achieve your dreams

  • Personalized Service

    At Valence Bank, we believe in the power of personalized service. We take the time to get to know our customers and understand their unique financial needs and goals, so we can provide the best possible service and support.

  • Full range of products and services

    As a full-service bank, we offer a wide range of financial products and services to meet the diverse needs of our customers. From personal and business checking and savings accounts to loans, credit cards, and wealth management, we have the resources to help you succeed.

  • Expertise and experience

    Our team of experienced professionals is here to help you with all of your financial needs. Whether you're looking to open a new account, apply for a loan, or plan for the future, we have the expertise and experience to guide you every step of the way.

  • Commitment to Excellence

    At Valence Bank, we are committed to excellence in everything we do. From our products and services to our customer service, we strive to exceed our customers' expectations and help them achieve their financial goals

Fast Facts

Valence Bank had $2,980,552,000 in holdings as of Q4, 2025. We are currently enjoying a 55% asset growth over the past 2 years and have been rapidly expanding our employee-base to handle the growth.

Valence Bank has a customer satisfaction rating of 97%, making it one of the most highly rated banks in terms of customer service.

Valence Bank has received numerous awards and accolades, including being named one of the country's "Best Banks" by World Banking Magazine Quarterly for three consecutive years.

CEO

Samantha Williams

samantha.williams@valencebank.com

Samantha Williams is the CEO of Valence Bank, a community-focused financial institution dedicated to helping individuals and businesses reach their financial goals. Samantha has over 15 years of experience in the banking industry and a passion for building relationships and helping customers succeed.

Samantha joined Valence Bank with the belief that banking should be about more than just transactions and account balances. It's about building relationships and helping customers achieve their financial goals. She is committed to providing personalized service and a full range of financial products and services to meet the diverse needs of her customers.

Samantha is actively involved in the communities served by Valence Bank and is dedicated to supporting their growth and success. In her spare time, she enjoys volunteering with local organizations and spending time with her husband and two children.

At Valence Bank, our mission is to be a trusted partner in our customers' financial journeys, helping them achieve their goals and realize their dreams. We are committed to providing personalized service and a full range of financial products and services to meet the diverse needs of our customers.

We believe in the power of community and are dedicated to supporting the growth and success of the communities we serve. We strive to be a responsible corporate citizen and to make a positive impact on the world around us.

We are committed to excellence in everything we do, from our products and services to our customer service. We believe that by putting our customers' needs first and delivering the highest level of service and support, we can create lasting relationships and build a brighter future for all.

The goal of Valence Bank is to be the leading financial institution in our markets, providing our customers with exceptional service and support as they work towards their financial goals. We aim to be a trusted partner in our customers' financial journeys, helping them achieve their dreams and succeed in all aspects of their lives.

To achieve this goal, we will focus on building strong relationships with our customers and providing them with a full range of financial products and services to meet their diverse needs. We will also be dedicated to supporting the growth and success of the communities we serve, and to being a responsible corporate citizen.

We believe that by putting our customers' needs first and delivering the highest level of service and support, we can create lasting relationships and build a brighter future for all.

Founder
Team Members

Meet Our Executive Team

Team

Paul Thompson

Chief Financial Officer paul.thompson@valencebank.com

Paul Thompson is the Chief Financial Officer at Valence Bank. He has over 25 years of experience in the financial industry and is a respected leader in the field. Paul is responsible for overseeing the financial performance of the bank and ensuring that it is operating in a sustainable and responsible manner.

Team

Jennifer Rodriguez

Head of Retail Banking jennifer.rodriguez@valencebank.com

Jennifer Rodriguez is the Head of Retail Banking at Valence Bank. She has over 15 years of experience in the banking industry and is known for her strong customer focus and dedication to building relationships. Jennifer is responsible for leading the retail banking division and ensuring that the bank is meeting the needs of its individual customers.

Team

Mark Kim

Chief Risk Officer mark.kim@valencebank.com

Mark Kim is the Chief Risk Officer at Valence Bank. He has over 20 years of experience in risk management and is highly skilled in identifying and mitigating potential risks to the bank. Mark is responsible for overseeing the risk management function at Valence Bank and ensuring that the bank is operating in a safe and sound manner.

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